Customer reviews of A30 car sales of Hook

By Michaela J on 29 June 2020 | Verified purchase

Excellent service,, no sales push, I have had 2 cars from them, friendly and helpful team. I had a slight problem with recent car after a few wks, a quick phone call to them and the response was outstanding, my car was sorted in a matter of days .

Reply from A30 car sales of Hook on 30/06/20

Many thanks for taking time to write a review. We are delighted you have found our service so positive. Do let us know if we can be of any help in the future.

By Tara H on 16 June 2020 | Verified purchase

Amazing service from start to finish kept updated the whole way through

Reply from A30 car sales of Hook on 16/06/20

Many thanks for your review, we are so pleased your experience was so positive.

By Darren B on 16 June 2020 | Verified purchase

Was looking around for a new car and decided to pop in as I was passing. Was greeted warmly and let me browse the cars with my wife at our leisure. No pushy sales. Once we had looked around we were asked if there was anything in particular we were Looking for. We had seen a few cars we were interested in and this was arranged for us to test drive the car we were most interested in. Which was a Ford focus 1.5tdci zetec S with St line kit. Car was very clean and well presented. Keen to purchase the car the gent was able to provide us with a couple of finance options to see what best suited us. We were given time to mull things over and not pushed to buy. Once we had made the decision on what route to take the gent then made all the arrangements to move things forward. The car needed a MOT and service which was done at no extra cost. As well as a new tyre fitted. They kept us up to date via phone and managed to get the car sold, serviced, MOTd and signed over withing 48hours.

Reply from A30 car sales of Hook on 30/06/20

Many thanks for taking the time to write a review for us; feedback is very important to us. We are delighted you found the process so positive and please do let us know if we can be of any further help in the future.

By Magdalena M on 08 June 2020 | Verified purchase

I bought a good car so far - very happy for this purchase. The gentleman who helped me with the decision was really helpful, positive in attitude and very helpful. Thank you :)

Reply from A30 car sales of Hook on 16/06/20

Many thanks for taking the time to write your review. We are delighted you experience was so positive.

By Hannah J on 05 June 2020 | Verified purchase

Very helpful sales with excellent no pressure service. Car was very well prepared and exactly as per photo's and description. Relaxed approach to test drive inspired confidence. Glad we made the trip it was well worth it. Will certainly go back when the need arises. Thanks for a great experience.

Reply from A30 car sales of Hook on 06/06/20

Many thanks for your review, we are so pleased your experience was positive in all aspects. Please do let us know if we can be of help in the future.

By Paul M on 04 June 2020 | Verified purchase

Excellent Service under the extreme Covid19 situation. Very polite staff with great experience in the trade.

Reply from A30 car sales of Hook on 04/06/20

Many thanks for your review, your feedback is extremely important to us. We are so pleased your experience was good and please do let us know if we can be of help in the future.

By Joshua H on 04 June 2020 | Verified purchase

Really good experience and love my car. Customer service was great!

Reply from A30 car sales of Hook on 04/06/20

Many thanks for your review, we are very pleased you found the experience positive and please do let us know if we can be of help in the future.

By Jules G on 04 June 2020 | Verified purchase

Our contact there was helpful and friendly, he answered all our questions and checked all the things we asked him. They have good car selection and they do a very good job. They are a good team there. At the hand over of cars everything was done at safe working distance at a special outside space dedicated to social distancing, and the rules were properly observed at all times. I am delighted with my car and would recommend this company to others.

Reply from A30 car sales of Hook on 04/06/20

Many thanks for your review, feedback is extremely important to us and we are delighted you found the experience so positive. Do let us know if we can help in the future.

By Trina F on 18 May 2020 | Verified purchase

Great customer service and personal care. Quick and easy to buy a car from A30 Cars.

Reply from A30 car sales of Hook on 18/05/20

Many thanks for your review, we are delighted it is so positive. Please do let us know if there is anything else we can help with moving forwards.

By Matthew W on 18 May 2020 | Verified purchase

Very friendly and not at all pushy, made buying my car a very hassle free and enjoyable experience.

Reply from A30 car sales of Hook on 18/05/20

Many thanks for taking the time to write a review for us. We are so pleased you found the experience so positive. If we can help in the future, please so get in touch.