Customer reviews of A30 car sales of Hook

By Johnathan R on 30 March 2015 | Verified purchase

I must admit that I have driven past this forecourt on many occasions and it has never crossed my mind to take a look. That changed when I spotted a particular car advertised on Autotrader. I popped in to have a look, the car was as advertised, the salesman was friendly and not pushy, he was knowledgable and honest. A30 cars gave me a very competitive price for my p/x and the whole process could not have been easier.

By on 30 March 2015 | Verified purchase

Very helpful and easy to deal with, prepared to negotiate. Car that I purchased highlighted a few problems within the first week but they dealt with them quickly. Overall a good buying experience

By on 19 March 2015 | Verified purchase

The dealer was very pleasant and professional at all times and also very helpful with all questions I had

By Philippa B on 02 September 2020 | Purchase not verified

Great cars in A1 condition. Fantastic sales team with exceptional customer service, replied instantly to emails and telephone calls. Would recommend to friends and family.

Reply from A30 car sales of Hook on 03/09/20

We are delighted you found our service so good and are so pleased for such a positive review. Many thanks

By Karin R on 18 August 2020 | Purchase not verified

First Class from Start to Finish! Nothing too much trouble! This is the second car I have brought from A30 Car Sales.

Reply from A30 car sales of Hook on 20/08/20

We are delighted that you have returned to us for a second car and have again found our service so positive. Please do let us know if we can be of any further help in the future.

By Abi C on 03 July 2020 | Purchase not verified

Had a great experience buying my car from here. We called to put a deposit on the car on Monday and it was ready to collect within a few days. Alan was friendly and gave me a great price for my part exchange. My new car drives well and we are very happy.

Reply from A30 car sales of Hook on 06/07/20

Many thanks for your review. We are delighted the process was simple and so positive.

By Philippa T on 20 October 2019 | Purchase not verified

Had previously hated buying new cars which involved having to suffer pushy young sales 'lads' and needing to haggle for the best price. Here, A30 offer a great selection of very reasonably-priced cars (so haggling not required) with exceptional customer service. I've bought two cars here now - the second time I didn't even bother looking anywhere else! I believe it's not just about the car, it's trusting where you're buying it from and knowing you'll be treated as a valued customer while you do so.

Reply from A30 car sales of Hook on 14/05/20

Many thanks for your review, we are so pleased you have returned again and are happy with our service and cars. We hope we will see you again!

By Lorraine M on 30 September 2019 | Purchase not verified

Fantastic customer service; the staff are all very polite; they paid great attention to detail; they phoned when they said they would; explained every step and delivered exactly what was promised - would recommend highly.

Reply from A30 car sales of Hook on 14/05/20

Many thanks for taking the time for your review, we are delighted you were happy with the process and our customer service and hope to see you again.

By Stephen C on 21 August 2019 | Purchase not verified

I bought a 4.5 year old car from A30CarSalesofHook for a very reasonable price. Just before purchase, they cleaned up the car (treating chips etc) and refurbished the alloys and the transaction went very smoothly. The whole sales process was unhurried and I was left alone with the car to investigate it as much as I want. They were more than patient as I went through all my checks and tests. I was also able to go for a decent-length test drive. After 5.5 months a problem developed with the car. The centre console refused to load, taking out the media centre, phone connection, sat nav, parking sensors and all the other bits it controls. A30 took the car back and repaired it in just over a week (needed specialist attention so time taken was understandable). The car is now driving beautifully and the centre console is working as new. My experience has been entirely positive - both in buying and in after-service. Thank you A30.

Reply from A30 car sales of Hook on 14/05/20

Many thanks for your review and detail, if you require any further assistance please do let us know.

By Rosella S on 24 June 2019 | Purchase not verified

I took my son to A30 Car Sales in Hook as he was looking to change his car. There is such an excellent selection that we found one we liked and the salesman assisted. No hard sell, no messing around . The salesman was very professional and competent. It was the easiest most pleasant transaction that we've ever experienced when buying a car. A good 'family feel' establishment. Would definitely highly recommend and of course, we're very pleased with the car!

Reply from A30 car sales of Hook on 14/05/20

Many thanks for taking the time to write this review. We are delighted you have been so pleased with the process. Do let us know if we can be of any further assistance.